How to Set Up and Manage HumbleFax with WalnutEMR

Follow these steps to successfully set up and manage your HumbleFax account within WalnutEMR.

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Step 1: Create a HumbleFax Account and Generate API Keys

1. Visit app.humblefax.com and create an account if you don’t already have one.
2. Once logged in, navigate to the API/Developer section from the menu.
3. Generate a new API key. When prompted, a Secret Key will appear in a popup.

HumbleFax does not store the Secret Key on its server. Be sure to copy and save it immediately. Keep the popup open until you’ve securely stored the Secret Key, as it cannot be retrieved later

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Step 2: Configure HumbleFax in WalnutEMR

1. In a new browser tab, log in to your WalnutEMR account.
2. Navigate to the Branch App section, then select eAccounts.
3. Under Fax Account, click Setup Fax Account to open the setup window.
4. Configure your HumbleFax settings with the following details:
   • Fax Type: Select HumbleFax.
   • API Access Key: Paste the API Access Key from HumbleFax.
   • API Secret Key: Paste the Secret Key you saved in Step 1.
   • Fax Number: Enter the fax number associated with your HumbleFax account (this can be found in the API/Developer section of HumbleFax).
5. If you’d like to receive email notifications for successful or failed fax transmissions, check the notification box and enter a valid email address.
6. Once all fields are completed, click Save to finalize the setup.

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Additional Resources

For a visual guide, refer to our HumbleFax Setup Tutorial, which provides a step-by-step walkthrough of the setup process.

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Important Considerations for Using HumbleFax

When using HumbleFax with WalnutEMR, keep the following in mind:

Image Quality: Faxes with complex images or high detail may experience minor reductions in image quality. It’s recommended to preview sent documents to verify clarity.
Transmission Speed: HumbleFax generally transmits at about one minute per page, though larger documents or higher page counts may take longer.

These considerations help ensure effective and high-quality faxing when using HumbleFax within WalnutEMR.